Student Helpdesk


Staff at the Student Helpdesk can be contacted at 730-3743.  For after hours assistance, leave a detailed voicemail including your name, Banner ID, and description of your problem and we will return your call the next business day.

Monday - Thursday: 7:30a - 8:00p
Friday: 7:30a - 4:00p
Saturday: 10:00a - 2:00p


Located in the Learning Resource Center (Lodgepole Building) is an area for students who need to write or print papers, access Canvas courses, email or do other academic work. Included in this area is the Student Helpdesk. Staff at the Student Helpdesk can assist you with a wide range of issues including resetting student MyGiant (Universal Login) passwords, general questions regarding Canvas, Email, or Banner Web, and document formatting.

Instructions for Universal Login​  (Universal Login is used to access all Student Accounts and for Computer Access)

Equipment Available:
  • 120 PC Workstations with Windows 7 Professional
  • 2 scanners
  • Printer:   Black/White - $.10 per page    Color - $.25 per page
  • No Pornography/Nudity real or animated
  • Under no circumstances will software brought in be loaded
  • No children shall be left unsupervised or allowed to use the computers
  • Keep food and drink away from the computers
  • Those students not conducting academic work can be asked to leave

Students violating these rules may be asked to leave the Learning Center. Those students who wish to continue to violate the rules will be reported to the Dean of Students and will have their login accounts removed.

Software & Programs Available on the PCs
  • Google Earth
  • Hurtado Simulations
  • Internet Links
        FAFSA - Financial Aid Application
        Health & Wellness
        Math Competency Practice
  • Nursing Programs (for Nursing students only)
        IM Meds
        PO Meds
  • Office 2013
        Microsoft Access
        Microsoft Excel
        Microsoft Power Point
        Microsoft Publisher
        Microsoft Word
Last Updated: 10/2/2018 9:43 AM